Salary (RM) RM 2800 - RM 3600
Location E-Gate, Penang
  • Optimizes resources, monitor and to ensure team hits their personal and Spa/Outlet sales target.
  • Develop, plan, strategize, recommend to management and execute all approved monthly outlet sales & marketing strategies in order to achieve Spa/Outlet sales targets.
  • Conduct monthly meetings to review performances and update team on information disseminated from various departments.
  • Handle all correspondences with regards to spa operations and sales generation opportunities.
  • Guide, coach & train new/existing outlet staff
  • Champion and aggressively promote the loyalty program to every customers, to ensure they benefit from the exclusive offers and rewards.
  • Review customer feedback, mystery shopper reports and implement action plans to continually improve engagement/service level at all service touchpoints.
  • To maintain good conduct, complies with instructions, policies and regulations.
  • Ensure smooth running of daily operations (planning of duty roster, performance of staff, coaching, merchandise display, etc)
  • Accountable for cash box, POSsystem and Outlet opening and closing
  • Assist finance team in preparation of the yearly budget of outlet expenses and provision for capital expenditures.
  • Perform monthly stock checks and to ensure accuracy of stock level which matching with sales transactions
~ Job Requirements ~
  • Preferably candidates with beauty and wellness experiences.
  • Those with minimum 3 year(s) of working experience in the beauty & wellness service field is an added advantage
  • A self motivator with pleasant outlook and well-groomed.
  • Excellent communication and organization skill, team player and able to handle multiple tasks 
  • Friendly, sociable, cheerful and positive attitude
  • Service oriented and able to consistently delight and satisfy customer (within reasonable expectations).
  • Willing to work as per retail hours.
  • Passionate about the Beauty, Wellness and Service Industry.
~ Job Benefits ~
1) Parking allowances 
2) Personal commission
3) Group incentive
4) Service fees
5) EPF socso
6) Medical benefits and etc
~ About our client ~
Our client is a well established beauty and wellness company which is located at E-Gate Penang 
If you fulfil the above requirements, please send in your latest CV in Microsoft Word to .
Regret to inform that only shortlisted candidates will be notified

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