Responsibilities:

• Perform on-site commissioning of company solutions (e.g., commercial kitchen ventilation, demand control systems, air distribution systems)
• Ensure correct installation and integration of controls, UV, water wash systems, and IoT-based monitoring
• Execute planned maintenance and emergency service visits according to service contracts or ad hoc requests
• Diagnose and repair faults in mechanical, electrical, or control components
• Recommend system upgrades or component replacements to enhance performance
• Provide technical support to customers (on-site and remote)
• Deliver user training and operational guidance to end-users, contractors, and facility teams.
• Record service reports, findings, and recommended actions in a structured manner.
• Aftermarket Sales Support - Collaborate with the service sales team to identify upsell opportunities (filters, parts, upgrade packages)
• Work closely with R&D, sales, and operations teams to relay field feedback and improve product reliability

• Degree in Mechanical, Electrical, or Mechatronics Engineering
• 2–5 years in field service or commissioning (HVAC, Building Systems, or Controls preferred)
• Strong knowledge of HVAC/Kitchen Ventilation systems
• Troubleshooting skills (electrical/control systems)
• Excellent communication and customer-facing skills
• Proficient in using diagnostic tools and service reporting software